Policies
Privacy Policy
Wednesday, November 27, 2024
At Bakr Amzil, we prioritize your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following information when you visit or interact with our Site:
- Personal Information: email address.
- Automatically Collected Information: IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders.
- Communicate with you regarding your orders and services.
- Improve our website and customer experience.
- Comply with legal obligations and prevent fraud.
3. Sharing Your Information
We do not sell or rent your information. We may share your information with:
- Service Providers: Payment processors, shipping companies, and website hosting services.
- Legal Authorities: When required by law or to protect our rights.
4. Your Rights
You have the right to access, update, or delete your personal information. To exercise these rights, contact us at contact@bakramzil.com.
5. Cookies
Our Site uses cookies to enhance user experience. You can disable cookies through your browser settings, but this may affect your ability to use certain features of the Site.
6. Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@bakramzil.com.
Refund and Returns Policy
Wednesday, November 27, 2024
Thank you for shopping at Bakr Amzil. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
- You have 2 hours from the date of receipt to return an item.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
- Some items, such as custom or digital products, may be non-returnable.
2. Refunds
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, a refund will be processed to your original payment method within 7-10 business days.
- Shipping costs are non-refundable.
3. Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item, contact us at contact@bakramzil.com.
4. Shipping Returns
- You will be responsible for paying for your own shipping costs for returning your item. We recommend using a trackable shipping service.
5. Contact Us
For any questions or concerns regarding refunds and returns, please contact us at:
- Email: contact@bakramzil.com
- Phone: 0715948322